Within Germany, shipping is free of charge for orders of €20 or more, otherwise, we charge €3.95.
Shipping to Austria is free on orders with a value of €50 or more, otherwise, we charge €6.95.
Shipping is also free for Switzerland and United Kingdom for orders with a value of €50 or more, otherwise we charge €15.95 (excl. customs duty).
For the rest of the EU: Free shipping for orders over €50, otherwise, we charge €10.95.
Within Germany, your package will be with you within 2-3 days.
Shipping to Austria takes 3-4 days.
In Switzerland, your parcel will take 4-7 days to reach you. The duration of customs clearance depends on the authorities.
For the rest of the EU, a delivery time of 5-10 days applies.
You can order our products from anywhere in the EU, United Kingdom, Norway and Switzerland.
You can cancel your purchase within 14 days without giving reasons. The cancellation period is 14 days from the day you received the goods. Please contact us by email at firstname.lastname@example.org to cancel your order. You are welcome to use the attached sample cancellation form.
Please make sure that the goods are undamaged and in their original packaging, if possible, with all accessories and with all packaging components. If you no longer have the original packaging, please use suitable packaging with sufficient protection against transport damage. Our products are personal hygiene products. They cannot be resold after opening and/or after use. Therefore, we can refund 75% of the purchase price in case of a return of used hygiene products, after detailed examination and as a gesture of goodwill. The compensation claim cost thus amounts to 25% of the purchase price. We reserve the right to decline the return of the products.
In this case, please contact our customer service directly: email@example.com
Immediate bank transfer with the account details:
Account holder: Beauty-Lab GmbH
Discounts & Coupons
Discounts and coupons can be entered at the last step of the order. The total will be automatically reduced by the value of the coupon or discount.
Thermal Treatment Wraps
For best results, we recommend using the mask once a week.
It is best to leave it on for 15 to 25 minutes and massage it in with your hands from time to time. Rinse thoroughly after the application time.
The mask should be rinsed out thoroughly after the maximum application time of 25 minutes.
If you have slightly longer hair, tie it up before putting on the hood.
In our TTWs, the thermal function is achieved by escaping body heat, because the heat is retained under the hood. This allows the active ingredient to be absorbed particularly well and nourishes the hair intensively.